CULTURE OF SAFETY

About the Topic
Donna talked about the various aspects of the culture of safety, including:

• Creating a culture of safety
• Culture as a driver of behavior & outcomes
• Discussion of safety
• Understanding errors
• Why do events happen?
• Pay attention to details
• Communication
• Having a questioning attitude
• Effective handoffs
• Working with your team
• Follow the rules
• Key processes for problem identification (falls, infection prevention)

About the Speaker
Donna L. Rubinate, RN, BSN, MBA, is the Chief Operating Officer at Caritas Good Samaritan Medi-cal Center. In this capacity, Donna oversees the development of high quality, cost effective and inte-grated clinical programs within the hospital; develops and fosters effective collaboration between clini-cal departments, medical staff leadership and other affiliated services; oversees major workforce and resource decisions for the hospital; ensures compliance with all applicable regulations and require-ments; directs and manages performance and development of assigned personnel; and promotes, mod-els and oversees the mission and values of Caritas Christi Health Care. Although Donna is new to Good Samaritan Medical Center, she has been with the Caritas System (at St. Anne’s Hospital in Fall River) for several years where she held the position of Vice President, Clinical Operations/Chief Nursing Officer and previously, was St. Anne’s Vice President, Patient Care Services/Chief Nursing Officer.